At HValley Tools, we stand behind the quality of our products. If you are not completely satisfied with your purchase for any reason, we will gladly refund your money or issue in-store credit (for merchandise only) within 60 days of the original purchase date.
Return Authorization
All items require prior authorization before returning. To initiate a return, please contact our customer service department for authorization and return instructions:
Phone: 800-533-9298
Email: customerservice@hvalleytools.com
Return Conditions
Merchandise: Must include proof of purchase and all original components to be eligible for a full refund.
Shipping Charges: Customers are responsible for shipping charges, unless the item is damaged or defective.
Restocking Fee: All product returns are subject to a 10% restocking fee.
Processing Time: Please allow 7-10 business days to process any return.
Extended Guarantees for HValley Tools Family of Brands
Lifetime Guarantee: MLCS Premium & Eagle America Router Bits are warranted to be free from defects in workmanship and materials. These products may be returned at any time if defective.
Three Year Guarantee: All other products under HVT Family Brands (MLCS, MLCS Premium, Eagle America) are covered by a 3-year guarantee from the date of purchase.
Manufacturer's Warranty
For products not branded by HVT, please contact the original manufacturer for warranty and return details as these are covered by the manufacturer's warranty and supersede any offer from HVT.
Return Methods
Products may be returned in-store or by mail. Contact our customer service department to initiate a return.
Backorder Policy
We hate backorders too. Backordered items will be released and shipped automatically as soon as they are available. For credit card orders, backordered items will not be charged to your card until the item ships. Backordered items will be shipped with no additional shipping charge (in the contiguous USA).
Laser Rotary Roller is designed for engraving cylindrical objects on Genmitsu 3018-PROVer, PROVerXL 4030 CNC Routers.
Easy Setup
The Upgraded Genmitsu Rotary Roller requires no assembly, and you can easily adjust the roller distance with no tools required.
Improved Engraving Accuracy
High-Quality Machined Rollers make the new rotary more consistent with better engraving accuracy and fewer missed motor steps. The polyurethane coating of the rollers provides an improved grip and eliminates slipping of the item you are engraving.
Supported Material Diameter
5mm - 160mm; Length: 10mm - 195mm. Adjustable Roller Distance: 19mm - 76mm (16 different distances, each one 9.5 mm further than the last).
Wider Material Compatibility
The Genmitsu Rotary Roller V2 now supports a wider range of cylindrical objects, including wine glasses, tumblers, pens, mugs, and more.
Machine Compatibility
The Upgraded Genmitsu Rotary Roller works with most laser engravers and laser cutters on the market.
