At HValley Tools, we stand behind the quality of our products. If you are not completely satisfied with your purchase for any reason, we will gladly refund your money or issue in-store credit (for merchandise only) within 60 days of the original purchase date.
Return Authorization
All items require prior authorization before returning. To initiate a return, please contact our customer service department for authorization and return instructions:
Phone: 800-533-9298
Email: customerservice@hvalleytools.com
Return Conditions
Merchandise: Must include proof of purchase and all original components to be eligible for a full refund.
Shipping Charges: Customers are responsible for shipping charges, unless the item is damaged or defective.
Restocking Fee: All product returns are subject to a 10% restocking fee.
Processing Time: Please allow 7-10 business days to process any return.
Extended Guarantees for HValley Tools Family of Brands
Lifetime Guarantee: MLCS Premium & Eagle America Router Bits are warranted to be free from defects in workmanship and materials. These products may be returned at any time if defective.
Three Year Guarantee: All other products under HVT Family Brands (MLCS, MLCS Premium, Eagle America) are covered by a 3-year guarantee from the date of purchase.
Manufacturer's Warranty
For products not branded by HVT, please contact the original manufacturer for warranty and return details as these are covered by the manufacturer's warranty and supersede any offer from HVT.
Return Methods
Products may be returned in-store or by mail. Contact our customer service department to initiate a return.
Backorder Policy
We hate backorders too. Backordered items will be released and shipped automatically as soon as they are available. For credit card orders, backordered items will not be charged to your card until the item ships. Backordered items will be shipped with no additional shipping charge (in the contiguous USA).
EAGLE AMERICA Wood Thread Taps cut cleaner and faster than traditional thread taps and are specifically made for wood. You'll quickly find yourself tapping everything. Design better knock down furniture and build more robust and versatile custom jigs for your shop.
My only beef with these is that they did not come packaged with or marked in any way to indicate what size pilot hole to drill. That information is readily available under the "Tech info" tab on the product page of the Eagle America website. However, I shouldn't have to go back to my computer every time I need to use this tool just to get this vital information. I will mark the plastic storage sleeve for future reference, but even having to go back and look it up once was annoying.
Wood Tapsby Thomas Scott (Aug 10, 2018)
5 Stars
I have a complete set of your wood taps which work fine. I was hoping you have or are planing to have a comparable set of dies to match for cutting thread on wood dowels, unless a set that are used for cutting thread on steal rods would work. I have a need to thread wood dowels into the threads I have cut into the holes I have threaded with your wood tapping tools. I would also like to see them tapes in larger sizes such as 3/4" and 1", or even larger for thong I am making.